Led by chief Samuel Hopkins, the department responds to fire and medical emergencies, hazardous materials incidents, and technical rescue situations within city limits, and ensures that fire lanes are maintained during special events (such as U-M games and the Art Fairs). The fire prevention unit conducts fire inspections of commercial properties and all new buildings, investigates all suspicious fires, and uses a portable fire safety house to educate adults and children on how to exit a smoke-filled home, school, or workplace.

Ann Arbor Police Department

100 N. Fifth Ave., City Hall, first floor [map]

Emergency: call 911. Nonemergency requests for service, call 994-2911 (24 hours), general inquiries police@a2gov.org. Led by chief Barnett Jones, the department functions 24 hours a day, seven days a week. Under a community policing system, the city is divided into four districts, and each is assigned a pair of detectives who handle follow up investigations of all serious incidents.

Investigative Section: 794-6930. The Special Victims Unit handles assault, domestic violence, and youth-related cases.

Community standards complaints: 794-6942. Community standards officers handle clean communities complaints such as overgrown grass, vegetation obstructing the use of a public sidewalk, signs in public rights of way, snow/ice on the sidewalks, and sidewalk occupancy complaints.

Crime prevention and Neighborhood Watch: 794-6933. Lost & found: Police Desk, City Hall, first floor, 794-6952. Parking complaints: 994-2911. Safety Town, Program that teaches incoming kindergartners about pedestrian, playground, and bicycle safety: 794-6940. Towed vehicles: Call 794-6920 to check on the status of towed vehicles. See the Parking & Transportation section of this guide for more information.

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