They wanted a dealership with a good reputation for customer service, low employee turnover, and a great work environment. They found it in Naylor—and Phil Naylor, whose dad opened the business in 1950 and who took over in 1985, was looking to sell for health reasons. The sale was completed in July.
Gilmour says the welfare of the dealership’s fifty-four employees is the owners’ first concern. “Take care of the folks that work here,” he says, “and they’ll take care of the customers.”
He’s been working in dealerships long enough to know that sounds improbable. “Obviously,” Gilmour adds, “we’re capitalists. If God blesses us, if it’s his will, we’ll make money. But at the end of the day, if it ended tomorrow, we’ve already changed fifty-four lives for the better.”
Naylor Chrysler Jeep, 2060 West Stadium Boulevard, 662–3175. Showroom open Mon. & Thurs. 9 a.m.–8 p.m.; Tues., Wed., & Fri. 9 a.m.–6 p.m.; and Sat. 10 a.m.–3 p.m. Closed Sun. naylormotors.com.