Kroger Chaos

continued

Workers trying to cope with the reconfiguration were constantly pulled away from their shelf-stocking and price-checking duties by people wanting to be told, or preferably shown, where to find the items on their lists. One longtime employee, previously famed for her encyclopedic knowledge of the store's inventory, sounded philosophical, if a little beleaguered.

"One thing for sure," she said. "I ain't gonna gain any weight this week."   

[Originally published in March, 2010.]